FAQs
-
What is tallow, and why is it used in skincare?
Tallow is rendered beef fat, and it’s rich in nutrients like vitamins A, D, E, and K, which are great for skin health. Tallow is very similar in composition to our skin’s natural oils (sebum), making it easily absorbed and effective in restoring and maintaining healthy skin. It helps nourish, moisturize, and protect the skin, especially for those with dry or sensitive skin.
-
Are your products safe for sensitive skin?
Yes! We use only the highest quality, grass-fed tallow and all-natural ingredients like essential oils, beeswax, and organic herbs. Our products are free from harsh chemicals, fragrances, and synthetic additives, making them gentle and soothing for sensitive skin. Always perform a patch test if you have concerns about specific ingredients.
-
Why should I use tallow skincare instead of other moisturizers or oils?
Tallow has a unique ability to penetrate the skin deeply, helping to restore and hydrate the skin. Unlike many other oils and creams, tallow contains vitamins and fatty acids that are naturally found in human skin, making it especially effective for promoting healthy, radiant skin. It’s great for dry skin, eczema, and other skin irritations. -
Will tallow clog my pores?
No, tallow is non-comedogenic, meaning it won't clog your pores. In fact, it helps balance the skin’s natural oil production and promotes clear skin by supporting the skin’s barrier function. -
Are your products suitable for sensitive skin?
Yes, our tallow skincare products are gentle and nourishing, making them ideal for sensitive skin. We use simple, natural ingredients that are free from harsh chemicals, fragrances, and additives, reducing the risk of irritation. -
What are the benefits of Mercy’s Way Whipped Tallow?
Mercy’s Way Whipped Tallow is designed to deeply moisturize and nourish your skin. It’s packed with essential vitamins and fatty acids that help protect the skin's natural barrier, keeping it hydrated and soft. The addition of jojoba oil, frankincense, and bergamot essential oils provides additional benefits like calming inflammation and promoting skin regeneration.
-
How do I use the Sandman Magnesium Cream?
Our Magnesium Lotion is perfect for relaxing and soothing tired muscles. Apply a generous amount to areas of tension or discomfort, such as feet, shoulders, neck, or legs, and massage it in. It can be used after a workout, before bed, or any time you need to unwind. The magnesium helps with muscle relaxation, while lavender and chamomile oils promote a sense of calm.
-
How do I use the Calendula Salve?
The Calendula Salve is designed to heal and protect damaged or dry skin. Gently apply a small amount to rough patches, dry elbows, cracked hands, or feet. The calendula and frankincense oils help with healing and reducing inflammation, while the beeswax locks in moisture, making it ideal for areas that need extra care.
-
Do your products contain any artificial fragrances or preservatives?
No, all Mercy Made products are made with natural ingredients only. We use organic essential oils to scent our products and no artificial fragrances. Our products are free of preservatives, parabens, sulfates, or synthetic additives. This ensures that our skincare is as clean and pure as possible.
-
Will I see immediate results from using your products?
While results can vary, many customers report softer, more hydrated skin after the first use. For best results, we recommend using our tallow skincare products consistently over time to help nourish and rejuvenate the skin. -
Can I use Mercy Made products on my face?
Yes! Our products are designed for all-over use, and many of our customers love using Mercy Made Whipped Tallow and Calendula Salve on their faces. The whipped tallow is especially light and easily absorbed, providing great hydration for your skin. However, if you have particularly sensitive skin or specific skin conditions, we recommend doing a patch test first.
-
Are your products cruelty-free and vegan?
While our products are not vegan (since we use grass-fed tallow), they are cruelty-free. We do not test on animals, and we source our ingredients ethically from trusted suppliers. Our tallow is from grass-fed, pasture-raised cattle that are treated humanely.
-
Can I use your products while pregnant or breastfeeding?
We recommend checking with your doctor or healthcare provider before using any new skincare products while pregnant or breastfeeding. While our ingredients are all natural, some essential oils should be avoided during pregnancy. It’s best to consult your healthcare provider for personalized guidance.
-
How should I store my Mercy Made products?
Our products should be stored in a cool, dry place away from direct sunlight. The temperature of the room should not exceed 85°F (29°C) to preserve the integrity of the natural ingredients. Always make sure to secure the lid tightly after use to maintain freshness.
-
How long will my tallow skincare products last?
Our products are made with natural preservatives and have a shelf life of about 12 months. If stored properly, they can last longer. You may notice that the texture or scent of the product may change slightly over time, but it will still be effective. -
How long will it take to receive my order?
Once your order is placed, we typically process and ship within 2-3 business days. Delivery time depends on your location, but you should expect your products to arrive within 5-7 business days for domestic orders. We also offer expedited shipping options for quicker delivery.
-
Do you offer refunds or exchanges?
At Mercy Made, your satisfaction means everything to us! As a small business, we truly care about how you feel. If something isn’t quite right with your order, please reach out within 30 days, and we’ll do our best to make things right for you. While we cannot accept returns on opened products for hygiene and safety reasons, we’ll work closely with you to ensure you’re happy with your purchase. We appreciate your support and are here to help!
-
Is Mercy Made a minority- and female-owned business?
Yes! Mercy Made is proud to be both minority- and female-owned. As a small business, we are passionate about creating high-quality, natural skincare products while supporting diverse voices in the industry. We are grateful for the opportunity to share our products with you and hope that you feel good about supporting a business with these values at its core.
Didn’t find the answer you were looking for?
We’re here to help! If your question wasn’t answered in our FAQs, please don’t hesitate to reach out. Visit our Contact Us page to get in touch with us, and we’ll be happy to assist you!
Thank you for supporting Mercy Made. We appreciate you!